ISO EMERGENCY CONTACT PHONE NUMBER for PORT-OF-ENTRY ISSUES
If you encounter issues at your U.S. Port-of-Entry with U.S. Customs and Border Protection, where additional information is requested, please contact the ISO Emergency Phone Number: 617-258-5480.
This number is NOT to be used to report a successful entry to the U.S., only if you encounter problems at the port-of-entry.
For non-Port-of-Entry or non-emergency inquiries, please contact the ISO main phone number (617-253-3795).
Please review the “Entering the U.S.” resource on the ISO website.