Contact Us

Limited In-Person Office Hours for Fall Semester

The ISO has resumed limited in-person office hours as of August 16, 2021. In-Person services will be primarily to support emergency issues only. 

*ISO Advisors will continue to conduct appointments remotely via Zoom, and can be reached by email and by phone. 
 
**Visa documents will continue to be requested and processed online via iMIT, and the documents will be sent to students electronically (if possible) or via express mail. 

***Most orientation and programming will be offered online, with limited in-person events as allowed.
In-Person/Walk-In Office Hours (emergency situations):
Mondays, Tuesdays, Thursdays, Fridays: 10:00am-3:00pm
Wednesdays: 1:00pm-3:00pm

The business hours for the International Students Office are from 10:00 – 15:00 (EST) on weekdays from Monday-Friday. The office closes every Wednesday morning from 10:00 – 13:00 for an organizational meeting.

E-mail: ISO-HELP
Phone: (617) 253-3795
Fax: (617) 258-5483
Host to International Students Program phone: (617) 253-3795

ISO Emergency Number for use at U.S. Port-of-Entry: (617) 258-5480
(For use only when entering the U.S. and have issues at U.S. Customs and Border Protection)

Our mailing address:

USPS Mail
MIT International Students Office
77 Massachusetts Avenue, Building E18-219
Cambridge, MA 02139

UPS, DHL, Fed-Ex Ground Service, Overnight, and Direct Deliveries
MIT International Students Office
50 Ames Street, E18-219
Cambridge, MA 02142

(Building E18 is physically located at 50 Ames Street, Cambridge, MA. The International Students Office is on the second floor.)

While the ISO is operating remotely, it will take longer to respond to any documentation received by paper mail. We encourage that paper mail not be sent to the ISO during this time, but rather that you consult with your ISO Advisor first before mailing any documentation to the ISO (it may be preferred that documentation be scanned/emailed to your ISO Advisor).

The International Students Office does not answer questions regarding international student admissions, degree programs, billing, financial aid, and housing. Please refer to those MIT offices to find the quickest answers to your questions.