ISO Summer In-Person/Walk-In Office Hours: June 16 – August 1, 2025

ISO Summer In-Person/Walk-In Office Hours: June 16 – August 1, 2025

ISO Staff will be working Monday-Friday from 9:00am-5:00pm, but will have a hybrid of in-person, walk-in hours and days when staff will be in the office or working fully remote for the period of Monday, June 16 through Friday, August 1, 2025.

In-Person / Walk-In Hours:
Mondays: 10:00am – 3:00pm
Tuesdays: 10:00am – 3:00pm
Wednesdays: FULLY REMOTE / ONLINE
Thursdays: 10:00am – 3:00pm
Fridays: FULLY REMOTE / ONLINE

The ISO, and most MIT offices, will be CLOSED for Institute holidays on:
Thursday, June 19 (observance of Juneteenth)
Friday, July 4 (observance of Independence Day)

When ISO Staff are operating fully remote/online, you may still contact staff in the following ways:

*Your ISO Advisor Point-of-Contact via email: https://iso.mit.edu/about-iso/student-advisors-by-program/
Due to high volume of emails and iMIT requests ISO receives, note that most ISO staff respond to emails within 2-3 business days (not including weekends and holidays).

*ISO Main Email Address: iso-help@mit.edu

*ISO Main Phone Number: 617-253-3795
ISO Staff will continue to answer the main office phone number between 9:00am-5:00pm, Monday through Friday. If you are forwarded to voicemail, please be sure to leave a message including your name, MIT ID number (if applicable), the best phone number and email to contact you, and a brief message, and an ISO Staff member will contact you.

*ISO Emergency Phone Number: 617-258-5480
The Emergency Number is primarily to be used if there is an urgent travel/port-of-entry issue, or if you have an emergency situation that cannot wait until the ISO office re-opens.

*Additional Key Resources

New/Incoming Students: Visit the ISO Getting Started webpage for information on immigration documents, orientation details, and webinars.

Travel & Visa Information: Travel guidance is available on the ISO Visas and Travel webpage, including:

• Entering the U.S. webpage
• Visa Sticker/Stamp Requirements webpage
• International Travel Advisory: International travel is STRONGLY DISCOURAGED at this time. For more information, visit:
• The MIT Office of General Counsel webpage. 
  
  Employment in the U.S.: Visit the ISO Employment webpage for information on on-campus and off-campus work options.
  
  Mandatory Immigration Reporting Requirements
  New/Incoming Students: Visit the ISO Pre-Arrival and Post-Arrival Checklist webpages to prepare for arrival to the U.S. and MIT. Current Students: Review the ISO Maintaining Status webpage to comply with U.S. immigration rules and regulations.
  Alumni (Post-Completion OPT, STEM OPT, Academic Training): Find guidance on the ISO Employment web pages.
  
  Stay Updated: For critical immigration information and updates, visit the ISO:
• News and Announcements webpage.
• Major Immigration Updates and Alerts webpage.
  
  Urgent Situations: Refer to the instructions on the ISO website here. 
• If you have a non-visa/immigration emergency, please contact the MIT Police Non-Emergency Number (617-253-2996) or Emergency Number (617-253-1212), or dial 100 from any MIT phone.
  
  Need More Help? Use the ISO website’s search tool or visit the ISO Knowledge Base webpage for comprehensive FAQs.
   
  Thank you again for your email and we look forward to speaking with you soon.