ISO Walk-In Office Hours Return to Fall Hours starting Monday, August 5
ISO Staff will be returning to Fall office hours starting on Monday, August 5. The ISO will continue to be working Monday-Friday from 9:00am-5:00pm, but will have a hybrid of walk-in hours and days when Staff will be in the office or working fully remote.
Beginning on Monday, August 5, ISO Walk-In Hours will be as follows:
Mondays: 10:00am-3:00pm
Tuesdays: 10:00am-3:00pm
Wednesdays: 1:00pm-3:00pm
Thursdays: 10:00am-3:00pm
Fridays: 10:00am-3:00pm
How to contact staff outside of walk-in hours:
*ISO Advisors conduct appointments remotely via Zoom, and can be reached by email and by phone. Contact your ISO Advisor: http://iso.mit.edu/about/student-advisor.shtml
*Visa documents will continue to be requested/processed online via iMIT (https://imit.mit.edu). Documents (Form I-20, Form DS-2019, letters, etc.) can be sent electronically to students to download, print, and “wet” sign to use as original/legal documents.
*To obtain a new travel validation signature on your Form I-20 or Form DS-2019, review instructions on the ISO “Visas and Travel” webpage: https://iso.mit.edu/visas-and-travel/
*For details on eligibility and application procedures for employment authorization, please consult the ISO “Employment” webpage: https://iso.mit.edu/employment/
*New Student Information (Online Check-In, Orientation Programs, etc.) available on the ISO “Getting Started” webpage: https://iso.mit.edu/getting-started/
*ISO Knowledge Base (Frequently Asked Questions): https://iso.mit.edu/knowledge-base/
Please continue to consult the ISO website (https://iso.mit.edu) for extensive resources and guidance on support services.
ISO Main Office Phone Number: 617-253-3795
ISO Email: iso-help@mit.edu
ISO Advisor Information: https://iso.mit.edu/about-iso/student-advisors-by-program/
ISO Emergency Phone Number (cannot wait until next business day, primarily for travel/entry to the U.S. issues): 617-258-5480
ISO Updates/News Announcements: https://iso.mit.edu/news
If you have a non-immigration emergency, please contact MIT Police Non-Emergency Number (617-253-2996) or Emergency Number (617-253-1212), or dial 100 from any MIT phone.
Thank you for your assistance and we wish everyone a wonderful remainder of the Summer and a great start to the Fall!
